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Recovery

What would you like to do?

Reset Account Password

Use the form below to reset your password.
If the username and email address match our records - an email will be sent out.

Get Email Reminder

Use the form below if you are not sure what email address is linked to an account.
An email will be sent out to the linked email account.

Get Trade Pin Reminder

If you have forgotten your trade pin, you can log into your account and request a reminder from the 'My Account' section.

Get List of Accounts

Use the form below if you are not sure what accounts are linked to an email address.
An email will be sent out if any accounts are found.

Email Problems

A number of hosts are currently blocking our emails. We're hoping to have the block removed as soon as possible. If you have an email with any of the following hosts, request a password reset and visit Discord to have an email sent out manually.

  • @web.de
  • @libero.it
  • @gmx.ch
  • @walla.co.il
  • @o2.pl
  • @me.com
  • @orange.fr
  • @centrum.sk
  • @uol.com.br

Account Deleted?

If an account is deleted - all records of the account are deleted and can not be recovered. We are unable to confirm when if and when an account is deleted.

You could search for your account by entering your username or user id.